Bike Servicing

We service all bikes

Book a Service

What we service

  • Bair e-bikes
  • All other e-bike brands
  • Manual bikes (road, MTB, commuter, kids, cruisers)
  • Custom builds
  • Safety checks

Services offered

  • Tune-up service
  • General servicing (full)
  • Brake + gear adjustments
  • Wheel truing
  • Tyre & tube replacements
  • Accessory installs

Why choose the bair service garage

  • Local Torquay workshop
  • Fast turnaround
  • Coastal, community-first brand
  • Experienced mechanics
  • Honest pricing

Our Service

We are now offering E-Bike and regular bike servicing. We are committed to delivering exceptional service, with tune-ups and general maintenance typically completed within the same day.

We kindly ask that you drop off your bike between 9am and 11am on agreed-upon day. Should any additional costs be necessary, we will contact you for confirmation before proceeding.

Fill in the booking form below to find a suitable time for you.

Quality workmanship from the team behind your bike

Service you can trust

Conveniently Local

The only local e-bike servicing team, right here where you ride.

Expert Care

Our trained technicians know bikes inside and out, ensuring your bike is kept at it's best

Fast Turnaround times

We’ll get you back on the road sooner, with efficient servicing and clear communication every step of the way.

Service Details

Tune-up Service:
Keep your ride smooth, safe, and ready for anything with our Tune-up Service. We’ll fine-tune your gears and brakes, check every bolt, wheel, and headset, top up your tyre pressure, and take it for a test ride – making sure your bike feels as good as new every time you hit the road.

General Service:
Give your bike the full treatment with our General Service. We’ll fine-tune the gears and brakes, check every critical component, and go the extra mile by lubricating cables, axles, pivot points, and chains. With a thorough drivetrain check and final test ride, your bike will feel fresh, responsive, and ready for the road ahead.

We only work with the best brands

Servicing FAQs

We recommend having your bike serviced once every 12 months or approximately every 1,000 km, whichever comes first.

At our Torquay workshop we offer at least two main levels:

  • A Tune-up Service — checking gears, brakes, tyres, bolts, wheel alignment and a test ride.
  • A General Service — includes everything in the tune-up plus lubricating cables, chains, axles and pivot points, full drivetrain check and test ride.

Generally service work is completed on the same day. We ask that you drop off your bike between 9 am and 11 am on your appointed day. If additional costs are needed, we’ll contact you before proceeding.

Our servicing centre is at 26 Baines Crescent, Torquay VIC 3228. Booking can be done via our website booking form. If you are having any issues please contact us on 03 5261 8130

Yes — we service both e-bikes and regular bikes. Our team of trained technicians are equipped to handle both.

While drivetrain, brakes, wheels, cables, and typical mechanical checks are listed, our servicing process also covers the electrical system’s basic checks (as part of the “full treatment”) — if any major electrical component issues are found, we’ll inform you of extra costs.

Ensure your battery is reasonably charged (not completely empty), clean off excess mud or sand (especially if you’ve been riding on sand), and ideally bring any accessories or issues you’ve noticed (noise from brakes, shifting issues etc). This helps us inspect quickly and accurately.

Regular servicing supports maintaining your warranty conditions — ensuring wear items are checked and replaced as needed helps avoid claims being rejected due to neglect. (While we don’t quote exact warranty terms here, refer to our Warranty T&Cs page.)

Service pricing varies based on the level (tune-up vs full general service), the condition of the bike, and if any parts need replacing. We’ll provide you a quote before any extra work beyond the basic service.

Between services you should monitor:

  • Tyre pressure and tread wear
  • Brake pad thickness and brake feel
  • Chain stretch and unusual drivetrain noise
  • Loose bolts (handlebars, stem, seat clamp)
  • Battery performance (sudden drop in range)

Prompt servicing when you notice any of these ensures safer rides and longer component life.

At Bair we service all bikes, not just e-bikes. We service regular bikes, kids bikes, mountain bikes you name it!